FAQ

1. What is ADAFFIX?
2. How much does ADAFFIX cost?
3. How big is the ADAFFIX application?
4. What is the amount of data generated?
5. How do I get ADAFFIX on my mobile?
6. Do my friends need to have ADAFFIX for me to see their status and photo when they call?
7. Does ADAFFIX work with any mobile network?
8. Do I need mobile Internet access?
9. Do I need a 3G network?
10. Why does Caller-ID not work on my phone?
11. Does ADAFFIX work when I am abroad?
12. How do I activate/ deactivate ADAFFIX?
13. 1What's special about ADAFFIX on BlackBerry?
14. Why does ADAFFIX not run on the iPhone?

1. What is ADAFFIX?

ADAFFIX is an award winning mobile application for smartphones that identifies callers that are not in your contacts list and displays their names as the phone rings. The app also instantly provides alternative merchants when the business you call does not answer the phone. If i.e. a pharmacy in Boston does not answer ADAFFIX will automatically suggest other pharmacies in the vicinity for you to call. ADAFFIX also shows the photo and up-to-date status of your Facebook friends when they call.

2. How much does ADAFFIX cost?

We provide ADAFFIX to you at no cost. Data charges of your mobile network operator apply.

3. How big is the ADAFFIX application?

Symbian: approx. 90 KB
Android: approx. 70 KB
BlackBerry: approx. 80 KB
Windows Mobile: approx. 380 KB

4. What is the amount of data generated?

ADAFFIX generates low data traffic. When displaying the name of a caller or suggesting alternative merchants approx. 1 KB are used. When displaying the photo and status of a Facebook friend approx. 3KB are used.

5. How do I get ADAFFIX on my mobile?

You can download it directly from here or you can also get it in the mobile app stores.
If you want to link your Facebook account with ADAFFIX please follow the link.

6. Do my friends need to have ADAFFIX for me to see their status and photo when they call?

No, they do not have to have the ADAFFIX application. All you need to do is link their names with their phone number on the ADAFFIX application on Facebook. You can either enter their phone numbers if you know them or you can request them from your friends via a simple click on the “Request number” button.

7. Does ADAFFIX work with any mobile network?

Yes, it works with any mobile network operator worldwide.

8. Do I need mobile Internet access?

Yes, you need mobile Internet access for ADAFFIX to work. New handsets are usually shipped with pre configured Internet settings. If you have problems, please contact your mobile network operator to receive the correct settings.

9. Do I need a 3G network?

For Caller Look-up you need a 3G network. Missed call notification and Auto Suggest works with 2G and 3G networks.

10. Why does Caller Look-up not work on my phone?

You might have incorrect Internet settings on your phone, no 3G network or you might simply not be connected on Facebook with the caller. Please also see that BlackBerry specifics below.

11. Does ADAFFIX work when I am abroad?

Yes it does. You may choose to deactivate ADAFFIX while roaming by clicking on the icon and selecting "deactivate".

12. How do I activate/ deactivate ADAFFIX?

You can activate/ deactivate ADAFFIX by clicking the ADAFFIX icon on your mobile phone.

13. What's special about ADAFFIX on BlackBerry?

BlackBerry does not fully support ADAFFIX Caller ID. This is due to the fact that BlackBerry does not support pop-ups while the phone is ringing and also due to the fact that most BlackBerrys (except for e.g. Bold) do not support 3G. Despite these limitations you can still use ADAFFIX: When you receive a call let the phone ring approx. 3 times. After pressing the answer button take a quick look at the screen and you will see information about the caller.

14. Why does ADAFFIX not run on the iPhone?

As a result of technical restrictions by Apple ADAFFIX doesn't run automatically on the iPhone.