How do I address problems with a home care provider?

If you feel that you or someone you know is not being properly cared for by a home care provider, it’s important to address all issues of concern promptly to achieve swift resolution.

  • Discuss the issue directly with the administrator of the home care facility. The individual may not be aware there are problems and can act to make necessary corrections.
  • If your home care is being paid for by private or federal health insurance, contact them directly to report any incidents or issues. Your health insurance provider may act as go-between to resolve any issues.
  • Contact state and local health department offices if attempts at resolution fail.

For help, contact your local county Department of Health offices.

Yellowbook Answers Disclaimer

The Yellowbook Answers are provided as a service to users of yellowbook.com and are not intended to replace advice from qualified professionals. Yellowbook makes no promise, guarantee or warranty regarding the comprehensiveness, accuracy or reliability of the information provided.