If I could have given them 0 stars, I would have.
In October of 2012, my wife takes our pregnant dog to our vet because after giving birth to two puppies, we think we still feel one inside of her. He sends us here because he doesn't have x-ray machines. So we take the dog to All Valley to get one x-ray, and we specify that to both the vet there and his assistant. After taking the dog into the back, she waited there for over an hour with the puppies before they brought the dog back out and had my brother sign the statement of charges. $259, for one X-ray? No, MULTIPLE x-rays, because apparently their technician has Parkinson's and can't take a simple stomach X-ray. On top of a mess of other fees we never authorized. They tried to claim that it was an "emergency situation" and as such, we authorized them up to $500 of emergency care costs. After talking with their PR rep, Mr. Jason Lee, and telling him we would pay for the one x-ray that we had asked for, he agreed that it was a big misunderstanding and that he would "take care of it" and for us "not to worry about it."
Three and a half months later, I receive a bill from a debt collection agency on their behalf, so I go down to the clinic to receive copies of the paperwork from that day, and call up Mr. Lee, who is no longer so accommodating. He threatens me with legal action, until I remind him that neither my, nor my wife's signature was on the statement of charges, and that he didn't have a leg to stand on. After halfheartedly attempting to argue that "Shawn Beery"'s signature resembled anything close to "Jennifer Mason," he hung on on me. Ten minutes later he calls back and asks if I would still be willing to pay for the one x-ray we asked for, and I agree and pay. I am still receiving debt collection notices for the full amount... I called them and they said they would take care of it, but I guess I'll have to wait and see.