Arc USA Appliance

14407 Gilmore St Ste 204
Van Nuys, CA 91401-1400
1 Reviews

1 Ratings

Local: (818) 557-1320
usaappliances.net

Contractors – AC Contractors

  • Products Offered

    Custom Central Air Systems,Furnace / Heat Pump / Electric Heat,Humidifiers / Dehumidifiers,Thermostats / Heating, Ventilating, Air Conditioning, Refrigeration (HVACR) Controls,Walk-In Freezers / Coolers,Water Heaters,Ice Machines

  • Brands Offered

    Amana,Carrier,Frigidaire,GE,Kenmore,Tappan,Whirlpool,We Service All Brands

  • Services Offered

    Air Conditioner Sales

    Contractors – Electrical Contractors

    • Services Offered

      Generator System Wiring

    • Customers Served

      Commercial,Residential

      Contractors – Heating Contractors

      • Brands Offered

        Amana,Crown,Fedders,GE,Tappan,Westinghouse

      • Special Services Offered

        Energy Saving Measures

      • Services Offered

        Gas Line Conversions,Furnace Cleaning,Heater Sales

      • Customers Served

        Commercial,Residential

      • Licenses, Certifications, Accreditations

        Factory Trained / Authorized,Insured / Bonded,Americans with Disabilities Act (ADA) Compliant

        Reviews (1) Write a review

        1. DO NOT USE THIS COMPANY!!!!!!by safarimom on 04/19/2012
          User Avatar
          DO NOT USE THIS COMPANY!!!!!!!!! I called them to repair my broken Miele dishwasher, the service technician would not give me a written quote to repair it, even after I asked for one. He verbally said $550 - $200 labor and "about $350 for the part," then he left - never even asking if I wanted the machine repaired. I called his office to complain and tell them that the cover wasn't back on correctly and the buttons were sticking inside the cover too- was told I'd get a call back from the service manager. Next day had another company - recommended by Miele, look at the machine - technician took one look at machine, before he put a tool to it, and asked if someone tried to open the machine because the door lock is broken. The ARC-USA technician didn't ask if I wanted my machine fixed because he had BROKEN IT MORE!!!! No wonder he was in such a hurry to leave! I called the service department again and asked for manager - he still has never called. I called back and spoke with Steve - not sure what he does but he would not let me talk to anyone else, and he had a complete attitude, was rude and told me flat out his technicians do not break machines. Also - the company authorized by Miele only charges a flat $175 labor fee and the part is only $174 - not $350 - but $350 would cover the $98 part he broke - no wonder the cost was so over-inflated too!||[]||[]I WOULDN'T EVEN GIVE THEM ONE STAR IF I COULD- THEY ARE A BUNCH OF CROOKS!!!!!!!!!!!!!!!!||[]||[]DO NOT USE THIS COMPANY UNLESS YOU WANT TO SPEND EXTRA MONEY TO FIX YOUR APPLIANCES!!!!!

          Hours: CLOSED

          • Sun
          • Mon08:00AM-05:00PM
          • Tue08:00AM-05:00PM
          • Wed08:00AM-05:00PM
          • Thu08:00AM-05:00PM
          • Fri08:00AM-05:00PM
          • Sat08:00AM-05:00PM

          Payment types

          • Visa
          • Mastercard
          • American Express
          • Discover
          • - Cash ONLY
          • - Personal Check
          Arc USA Appliance
          (818) 557-1320
          14407 Gilmore St Ste 204
          Van Nuys, CA 91401-1400
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