Armor Technologies

143 E Lincoln Hwy
Dekalb, IL 60115-3205
1 Reviews

1 Ratings

Local: (815) 754-0505
https://armortechs.com

Computers

  • Products Offered

    Software,Computer Supplies / Computer Accessories,New PCs / Used PCs-Desktop / Laptop / Notebook / Netbook

  • On-Site Repair Available
  • Hardware Brands Offered

    Apple,Dell,IBM

  • Services Offered

    Hard Disk Upgrades & Memory Upgrades,Virus Removal / Spyware Removal / Adware Removal

    Reviews (1) Write a review

    1. Lack of knowledge. Lack of skills. Lack of customer service.by Barney5 on 12/27/2012
      User Avatar
      Armor Technologies, formerly Snare Systems, reveals much about themselves with their name, logo, and website. The former name suggested sales of drums and cymbals. The old logo was indiscernible. The old business cards were laser printed with misspellings. Do the new name and logo reveal a more competent business?||[]||[]Design Work: Their designs seem stuck in the the 1990s and are amateurish. I would not trust this shop for anything important, especially at their cost.||[]||[]Currently, they mistake the words "lose-loose" and "it's-its". These are not small details when paying for their so-called expertise. Years ago, I mentioned misspellings in the owner's business cards. He ignored my advice and had not improved.||[]||[]Knowledge: Armor Technologies' lack of knowledge is incredible. The owner didn't know about one of the standard USB connectors (Mini Type B). He swore there was no such thing.||[]||[]One of the techs didn't know that most laptop DVD drives are interchangeable once the caddy is removed.||[]||[]Customer Service.||[]The owner is friendly, but the staff can be rude.||[]||[]I bought a motherboard. I repeatedly ensured with the employee that I could return it, if the connector was not the same as my computer case. When I returned it, the owner became irate. He swore that all these connectors were universal despite my computer being an older model. He then implemented a "restocking fee".||[]||[]Another day, I needed a part for a laptop. The bearded tech offered me a used part for $30. I saw he had new parts on the counter for just $2 more! They wouldn't honor a price match. The owner said he would inform the tech that I was a regular customer who got wholesale pricing on used items. When I returned, the tech was ruder than ever and priced used items higher than new.

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      Armor Technologies
      (815) 754-0505
      143 E Lincoln Hwy
      Dekalb, IL 60115-3205
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