Automotive-ultimate Repair

The first thing that attracted me to their shop was how neat and orginized the garage was. Now its confirmed, not only is it a nice enviroment~ especialy the movie theater waiting room with refreshments. You can be sure they are taking great care of your vehicle! JD always explains everthing for you and brings you the old part to show you what was wrong. I appreciate them taking the time to explain the problem. Thank you again and I will be back and let everyone know there is still an honest garage in town.

I have had an ongoing problem with my 2004 Grand am for about a year now. I asked numerous people about the mechanical problems I had been having, and also saw two licensed mechanics in Reno, but nobody knew how to fix it, or they had off the wall ideas of what the problem could be. One mechanic shop spent three hours trying to figure it out, then came to the conclusion that it was a complicated and expensive problem. I had no choice but to wait until income taxes came in to be able to afford the proposed costs. Thank goodness I saw Ultimate Auto Repairs' commercial before I decided to go with that particular mechanic shop. On that commercial J.D De La Mora guaranteed to be able to fix any automotive problem or his services would be free, so I thought what the heck "what do I have to lose?" I made an appointment with them and when I got there J.D. met me at the front desk. I explained the problem I was having, and to my surprise he said "I know what the problem is." Right then we headed to my vehicle, he popped the hood, hopped on the car, and removed a relay, then b-lined it back to the shop. He was back in no time with a new part in hand, installed the part right away, and said "try it now." Sure enough the car fired right up, me and my beautiful wife could not believe it. The whole process took about 10 minutes, and to top it off he didn't even charge us for his parts and labor. Now I have the money to fix other minor problems with my vehicle, which I immediately scheduled with them. In my experience there are very few businesses that are truly honest and dignified in today's world, but Ultimate Automotive Repair definitely puts their customers first. I highly recommend anyone to who needs honest and quality automotive services to go with Ultimate Automotive Repair. Thank You J.D. Sincerely, Joshua & Brenda Troit

There are not many times that you walk away from paying an auto repair feeling good. This is a honest, caring, business. The work was great and we walked away feeling confident that if there were a problem that we would be taken care of. This is not a "fly by night" auto service but one you can plan on taking your vehicle to in your future. J.D.'s t.v. commercial represents his actual business. He will continue to have our business and trust from now on. Great, great service. Can not say enough good things for how well they took care of our vehicle.

After 3 fuel pumps,1 air sensor,1 ignition coil module, 4 tows/ ultimate solved the problem in a few hours/ connection problem in front of tank// confidence restored new loyal customer//ultimate automotive repair llc, u r d best. thank u.

Several other places wanted over $3000 to pull my vehicles engine to replace a lower intake. The mechanics at Ultimate looked it over and found it was only the oil pan seal. And they fixed a boot on my brakes. So honest and nice! They even take pictures to show you what's been done so there is no question!! I won't take mine or my families vehicles anywhere else! Fantastic shop and people!!!!!