Bethany Eye Care

806 S Allen Heights Dr Ste 300
Allen, TX 75002-1879
1 Reviews

1 Ratings

Local: (972) 359-8828
bethanyeyecare.com

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  1. Can't Seeby Emmy75002 on 09/01/2010
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    I am very very dissatisfied with this service. I went there several months ago and purchased a $400.00 pair of glasses. (Bi-foculs) I was told a had a one year warranty on the frames as well as a one year warranty on the lens. a lens unknownly fell out of the frame. When I called Bethany eye care I was told unless I find the lens they are unable to honor the warranty. I explained that because the frame was defective the lens fell out. I was wearing my glasses on a chain around my neck so I have no idea where the lens is at. I have called many times speaking to the clerk but to no avail. She states that it is not their office but their supplier that refuses to honor the contract. Also no one ever returned my calls I would have call them back. I left a message to speak to the Optometrist.(has not called yet) It just makes me sick to my stomach to know how much I paid out of my pocket, not to mention my insurance cost and my co-payments. etc. I also had several test done on my eyes which was very expensive. So in all this business obtained over a thousand dollars from me and my insurance. Worst of all I cannot see to read which is severely hindering my job performance.

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    Please call for our normal hours of operation.
    Bethany Eye Care
    (972) 359-8828
    806 S Allen Heights Dr Ste 300
    Allen, TX 75002-1879
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