I went to this urgent care clinic and was brought back to a room by: Cathy WIlson, FNP-BC. She began to go over my medical history and developed an unnecessary bad attitude towards me. About 3 minutes into the appointment (while still going over my medical history), she snapped at me and asked if I had a problem. I said,"No, I do not have an attitude problem but I am very sick and want to figure out what is wrong with me". I told her I didn't like the way she was talking to me and the bad attitude she was giving me. She then asked me to leave, so I did. I felt like she was going to punch me on the way out the door. I then stopped at the reception desk to ask for the name of the owner of the facility. Cathy stood behind the reception desk giving me a look that would drop a grizzly bear dead. I then went out to the vehicle where my boyfriend was waiting. I was soooo upset that I began to cry. He asked what had happened, and I told him she was the meanest person I ever thought would exist. He went back inside and Cathy then told him I was a bi**ch and was extremely rude to him as well. My boyfriend then contacted the owner of the clinic, L.Russ Gardner, MBA, FACHE, CMPE. Cathy had already called him (I think because she knew she had done wrong and feared to save her job). L.Russ was just as rude and belligerent as Cathy. He cussed my boyfriend out and called him and I very bad swear word names, and then hung up the telephone on my boyfriend.
I would never ever ever recommend this facility to even a dying person. The staff was beyond rude and it was the very worst experience I have ever had at a medical facility!