I went there for the first time today. I could have not asked for anything more. Let me start off by saying that they got me in before my appt time and that was GREAT.... They call you the day before to remind you of your appt and time. This is one of the cleanest places I have ever been. When I walked in they knew who I was. I had emailed Michael a photo of how I wanted my hair to be and let me tell you it looks 10 times better then what the pic did. They are so friendly and we were laughing. You could not ask for a better place to come and relax after a long week. I will be coming back here. I have always said I will never let any one else touch my hair but my the lady who had been taking care of my hair needs for almost 4 years I now found someone new and I will only let him touch my hair.
You need to trust me on this and I think you need to give them a try and you too will be happy with what your out come.