Bobby Brannon Heating & Air Llc

1305 Martin Ln
Bossier City, LA 71111-4732
1 Reviews

1 Ratings

Local: (318) 747-2937
bbhac.com

24 Hour Emergency Service

  • In Business Since

    1904

    Reviews (1) Write a review

    1. DON'T use Bobby Brannon Heating & AC!!by MittleiderCJ on 02/26/2015
      User Avatar
      DON'T use Bobby Brannon Heating & AC!! There are so many companies to choose from. So save your money by taking my word and learning from my experience. The service was awful from the very first phone call to the last phone call. Nearly every employee I encountered was unprofessional, unfriendly, and incompetent. So what can you expect... I purchased a home in Bossier City, LA, and before moving in I simply had Bobby Brannon Heating & AC accomplish the semi-annual service and install two float switches in the two HVAC drain pans. Simple, right? Not for Bobby Brannon Heating & AC. On their work call the service technician checked the Freon levels and then FORGOT to put the cap back on the valve. The Freon leaked out! Oh, and then they completely forgot to install the float switches. So I had to have them come out JUST to accomplish this simple task. Get this....they just sat the float switches on the rim of the drain pans without attaching them at all to anything. You could simply flick them onto the floor. Meaning if you had a leak, the drain pan would fill and the float switches would simply float out and onto the floor, while your house flooded. So, I had to have Bobby Brannon Heating & AC come out for a third time. What if I had not checked the float switches were installed and were installed correctly? How often do you recheck all of your contractors work? Do you know as much as your contractor to check their work? Should you have to check all their work? NO! So do not use Bobby Brannon Heating & AC. Customer service...none. They were not apologetic. They acted as if this redo was standard protocol for them. It was apparent I was troubling them to accomplish the job they were paid to do, and to have done right. So let's get back to their draining the Freon from my air conditioning system. In June I moved into the house to find that the air conditioning did not work correctly. I had to move into a house in 100+ deg of h

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        Bobby Brannon Heating & Air Llc
        (318) 747-2937
        1305 Martin Ln
        Bossier City, LA 71111-4732
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