I recently signed up for cable tv with cable tv of east alabama. First off they brought out the wrong box. I ordered HD service but found out after the installer left that they didn't tell him. I had to call them to correct the problem and that is when problem number two occured. I hung on for 22 mins before I got an answer and they said they were sorry but they would have to reschedule the installation. I did that but they called me in the morning during my sales meeting so I could not go. I had requested the afternoon time anyway. I still have not got any HD service. The cable went out tonight so I called in for service.I Hung up the first time after 18 mins and the second time after 27 mins.====I guess I will have to take time off from work and go down to their office to get any service. If the Dish network had local channels I would tell East Ala Cable where to come take this so called cable service out of my house. Too bad they have no competition for cable service.