We came across Crossroads Animal Hospital during our quest to save 2 of our Roborovski hamsters from a skin disorder. We tried everything we could do locally to get a diagnosis and treatment, but despite our best efforts, it still remained a mystery. Eventually we lost the mother hamster to the illness and after several email exchanges with the Crossroads staff, we decided to make the 3 hour trip to Crossroads to see if they could help the son. It was a trip that saved the life of our little hamster. The DVM at Crossroads had significant exotic animal experience and diagnosed the conditioned with multiple tests. After three weeks on the prescribed medicine, our hamster has grown back all of his hair and looks completely healthy again! We cannot begin to explain how grateful we are to everyone at Crossroads. Everyone that we interacted with was friendly and helpful. You definitely can tell that they genuinely care and want to help you and your pet. I would definitely use their services again!