Duncan Emmons Kustom Kraft Collision

74853 Velie Way
Palm Desert, CA 92260-1919
  •  
  •  
  •  
  •  
  •  
Local:
(760) 346-9102
false

Free Estimates.

Business Highlights

Approved By All Insurance Companies.

Special Services Offered

Accept All Insurance, Acceptd By All Insurance Companies, Paint Matching Specialists.

Services Offered

Bumper Work & Grille Work, Car Repairs, Domestic Automobile Repairs, Unibody Specialists, Computerized Frame Repair. Sand Damage Restoration Repair. Unibody & Full Frame.

Auto - Specialization

Products Offered

Automobile Bumpers & Automobile Grilles

Special Services Offered

Acceptd By All Insurance Companies.

Services Offered

Cars/Trucks/Vans/4x4's.

Reviews (1) Write a review

  1. They don't stand behind their work!
    •  
    •  
    •  
    •  
    •  
    User Avatar
    Stay away from these guys!!! They were recommended by State Farm and I had a collision repair on my Honda Accord done. Four months later (long after the paint had cured), I got some droppings from a tree on the hood and when I washed them off, it had lifted/bubbled the paint. Took it back and they said it was not their problem and looked like brake fluid or some chemical got on the hood. Not unless brake fluid drops from trees! No amount of effort trying to convince them that the only foreign substance on the hood was tree sap/droppings and there is NO WAY this should lift the paint. Not their problem was their response. Do not expect them to stand by their work!!! Stay away!!!
    • User Avatar
      by Aaron Marhafer on 04/07/2010

      Kustom Kraft - That's You - 04/07/10 (Delete) In response to Chuck's review of his situation with his paint.Kustom Kraft does stand behind the quality of work produced from its products and workers. We had done repair on the vehicle and did refinish the hood. After the fact as admitted some substance got onto his hood and caused blemishes. Kustom Kraft contacted State Farm for a review of the matter. State Farm noted that the blemishes were not concurrent with the original repair and declined the customer assistance. The paint manufacturer was also called in to review the problem. the paint was tested and passed the hardness and durability standards. The paint manufacturer found that the fault was the unknown substance on the surface and declined assistance. Kustom Kraft does stand behind its work and workmanship. All work is warrantied by the owner to customer satisfaction when there is a defect in materials or workmanship. In this customers case the damage was not. What was suggested to the customer was to submit a seperate claim for the additional damage. This claim was already approved and suggested by State Farm , and the customer declined.

Top

Hours: CLOSED

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Close

Send by Text

Enter your cell phone number and we will text you ${shareName} address and phone number.

Yellowbook recognizes the importance of protecting your privacy. See our Privacy Policy.

This service is free of charge and is for US calls or text messages only. Standard carrier rates are applied according to users' wireless plan.

Close

Send by Email

Enter your email address and we will email you ${shareName} address and phone number.

Yellowbook recognizes the importance of protecting your privacy. See our Privacy Policy.

Close

Have this business call me

Enter your phone number and you'll be connected with ${shareName}.

Yellowbook recognizes the importance of protecting your privacy. See our Privacy Policy.

This service is free of charge and is for US calls or text messages only. Standard carrier rates are applied according to users' wireless plan.