El Rio Mexican Grill

65 N Main St
Rocky Mount, VA 24151-1504
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Local:
(540) 483-1322
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Reviews (2) Write a review

  1. Burned food
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    My husband & I were sent to this place by the B&B where we stayed. Oh my goodness, what a mistake! We were seated by a rushed and sullen appearing host, who also served our table. After we were served our drinks we waited over 30 minutes for our food. We arrived early and the place was not yet busy. I ordered Arroz Texacano which was to be a rice dish topped with shrimp, chicken, beef and a melange of onions, tomatoes and bell peppers. My hub ordered a ribeye sandwich with onion rings. The salsa served was possibly housemade but similar to Tostitos from the grocery store. The chips were cold and tough! The food arrived, no apologies....my dish was a bed of dry rice with raw peppers & onions, definitely heated in a microwave with overcooked meats and an unappetizing appearance. Several bites and I was done. I was honestly afraid I'd be sick...until we examined my hub's dish...frozen, burned onion rings, a bun with the bottom sitting in a pool of grease and the fattiest, gristle-laden piece of mystery meat imaginable! I can honestly say, we have never had such a disappointing meal. I stood up trying to get someone to help. After a while our server asked us how is was...and we told him we just could not eat this food. He did not offer to replace what we ordered, just asked if he could bring us something else. Why would we want more bad food? We have NEVER been to a restaurant where this happened. To their credit, we were told that we would not be charged, although we would gladly have paid for the drinks, chips and salsa we had. We hope this was a singular experience, either that or absolutely no one in town knows good Mexican food.
  2. Great Little Place
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    For those that know me, Mexican food is my Kryptonite, El Rio in Rocky Mount just opened up (4-23-2013) and I went there for lunch with some friends. Ummmm, Awesome! The place is very clean, nice. The food, much better than your run of the mill Mexican place. Staff is very friendly, everyone at the table gets their own salsa bowl, ask for the white sauce, its nothing like Ive had before, they make it there, very tasty. The red salsa was good, and the food was fresh hot and NOT over cooked like at other chains around the area. Three of us ate for about $22 (not including tip) which is great. They seem to have it together there. The decor is clean, it still has somewhat of the Red Clay feel to it but with more stone and a Mexican vibe to it. There are HDTV's everywhere, light music in the background and the staff wears nice button-up's with ties. Its NOT noisy like El Rodeo is (old VA BBQ Building) which was the main reason why I don't like going there, too much stone and tile there, can;t here myself think. I love Mexican places and although the ones in the USA are not true Mexican restaurants, this one comes close. My only issue was that the chips were standard, I really like the ones that have sea salt on them, but hey its my own taste. Personally I like the REAL chips, the softer ones like they have in Mexico but its an American thing. I can see this place giving the other ones a run for their money. In Franklin County, its by far the best one, in Roanoke, its par with Alejandro's taste, just minus the salsa bar. I still dig "Los tres amigos" and their awesome Mexican buffet over in the old Kroger plaza, I'll have to mix it up now. I really recommend checking this place out if you haven't.
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