Started Frank Bros. 02/09. It took them until 10/09 to come to my home to inspect and tune-up my boiler (20 yrs) and separate oil fired hot water tank (8 yrs old). Within 24 hrs of this tune-up my working water tank burst causing a foot of water throughout my basement (24' X 46'). Frank Bros. then sends their equipment sales manager and tells me the best way to go is a new boiler with a reserve tank which will cut down my oil consumption by 30%, cost $6,000. I have the boiler and tank replaced with all new everything. I find out 6 months later I could have done the same thing for $4000. So, not only did Frank Bros. cause my water tank to burst they over charged me. I have lost over $25,000.00 in equipment I didn't need and damages. The icing on the cake is now my oil consumption is higher then it has ever been in the 10 yrs owning this house. Frank Bros. website and radio adds all proclaim "Honest People Providing Honest Service". So, to all my Long Island neighbors, please don't believe Frank Bros. Fuel Co. You might be their next victim.
7 Belford Avenue Bay Shore, NY 11706