Absolute rip off of a company. THEY WILL NOT AND DO NOT HONOR THEIR WARRANTY. Our spa took 5 weeks longer to finish than was promised. When it finally was done the delivery was scheduled on a Friday. I took the day off work to receive it. It didn't show up. No phone call, nothing from the less than co-operative owner, Deborah. It took two more days to get it here. Three guys showed up turned the tub onto its side and slid it up onto my patio. We immediately had problems, two jets didn't even work. We called several times to get them to come that a look. No one ever came. We finally loaded up the tub and took it back to them to work on. They tore into it and it needed rebuilt again, after only 3 month of use. They won't fix it. They tell us there is no warranty. We have a contract that states there is a one year warranty on parts and labor. Deborah laughed and said sue me. Way to run a business.