Lovett's 24 HR Towing

1837 E Lincoln Hwy
Dekalb, IL 60115
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Local:
(815) 756-4213
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One Stop Repair Shop

Business Highlights
  • • Accident Recovery Work
  • • All Wreckers Radio Dispatched
  • • Call For Hours
  • • Damage Free Wheel Lift
  • • Flatbed Service * 24 Hour Service
  • • Light & Heavy Duty Towing & Repairs
  • • Local & Long Distance
  • • Major & Minor Auto Body & Collision Repair
  • • Major Engine Repairs * Diagnostic
  • • Mon 8:30am-4:30pm, 24 Hour Towing
  • • For Towing Call 815-756-4213
  • • Road Service & Jump Starts
  • • Tollway Authorized
  • • Tune-Up's * Tires * Batteries & Accessories
Special Services Offered

24 Hour Towing, All Wreckers Radio Dispatched, Flatbed Service * 24 Hour Service

Services Offered

Accident Recovery Work, Damage Free Wheel Lift, Light & Heavy Duty Towing & Repairs, Local & Long Distance, Major & Minor Auto Body & Collision Repair, Major Engine Repairs * Diagnostic, Road Service & Jump Starts, Tune-Up's * Tires * Batteries & Accessories

Auto - Repair

Special Services Offered

Road Service, Flatbed Service * 24 Hour Service

Services Offered

Engine Tune-ups, Engine Repairs, Tire Repair, 24 Hour Towing, Automotive Battery Repair, Accident Recovery Work, All Wreckers Radio Dispatched, Damage Free Wheel Lift, Light & Heavy Duty Towing & Repairs, Local & Long Distance, Major & Minor Auto Body & Collision Repair, Major Engine Repairs * Diagnostic, Road Service & Jump Starts, Tune-Up's * Tires * Batteries & Accessories

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Lovett's 24 HR Towing your one stop repair shop we specialize in towing including flatbed service, damage free wheel lift and accident recovery work as well as engine repair light and heavy duty. We do tune ups and diagnostics all of our wreckers are radio dispatched for local and long distance towing. We also provide road service and jump starts. We also do body repair from major to minor repairs Lovett's 24 HR Towing call today or visit our website
Lovett's 24 HR Towing your one stop repair shop we specialize in towing including flatbed service, damage free wheel lift and accident recovery work as well as engine repair light and heavy duty. We do tune ups and diagnostics all of our wreckers are radio dispatched for local and long distance towing. We also provide road service and jump starts. We also do body repair from major to minor repairs Lovett's 24 HR Towing call today or visit our website
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Reviews (3) Write a review

  1. Intentionally deceitful and despicable people.
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    I made a simple mistake as a new student at NIU and parked in front of the sign that was the same color as my parking permit, because that was what I was told to do. Apparently, however, it was a reserved spot for a privileged student with a quarter million dollar car, so therefor it makes sense to penalize the poor student without notification for an honest mistake. The lady on the phone felt the need to assert that I was mentally deficient because of a simple mistake. Apparently they charge extra money for every day they have your car, and as a student living on campus I don't go out to the parking lot every day to check on my car, so it was about a week until I found out. While they could do the right thing and notify me that my car has been towed, because my phone number and email is associated with my parking permit, instead they thought it would be best to be intentionally deceitful so that they could get every last dollar out of poor college kids, and hurt them when they need their cars the most. (I had to get home to help my mom get to emergency care.) I'm thankful for the good people in the world (like my roommate who helped me get my car back) that outnumber scumbags like these 100 to 1. (Side note: If you simply work there, no hard feelings to you; this review is directed at the individuals who work there AND feel the need to be disgusting excuses for human beings.)
  2. Worst Customer Service Ever
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    I hav never been treated so poorly by a business in customer service. The lady that I had to deal with was absolutely horrible, and the man she put on the phone was just as horrible. These people do not deserve to even have a business dealing with the public. They choose the business they are in, so why do they need to be such rude people to those who are customers. They treat people's vehicles with no respect by pulling them out of a parking spot side while the tires are screeching as they do it. Seriously Lovett's people, get a grip on life and get off your high horses. I hope that one day you get treated just as horribly as you treat those who walk into your business. I actually you get treated even worse as you all are pieces af garbage and do not need to be in a customer service type of business.
  3. Horrible costumer service, no appreciattion for the costumer whatsoever.
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    Their costumer service is rude and uneffective, they were of no help to me whatsoever and directed themselves towards me (the costumer) in the rudest way possible, if you want good costumer service and good treatment as a valued costumer do not go to Lovett's for either car repairs, or towing. Also, upon inspection of my vehicle, i noticed a dent on the left, front door of my car that was not there before, and they rudely denied any involvement in the car's damage. This was the only place the car had been before this happened and they did not offer to repair this damage therefore, now I will have to spend an extra amount of cash somewhere else to get the dent they are responsible for fixed. Do not trust this company with your cars; they provide unreliable, rude, and ineffective service. This was at the DeKalb branch so if possible avoid this branch.
    • User Avatar
      by truthbetold123456789 on 10/17/2013

      I had my car done there and a fat hog with black hair and blond strips woman was disrespectful and chris a manager called me as a customer to inform me that he wanted to mediate the situation. As a manager you should never call your customer.. I do understand what you mean by rude people. NEVER DOING BUSINESS AGAIN WITH THEM

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Hours: CLOSED

Mon
8:30 AM - 4:30 PM

Payment types

  • - Cash ONLY
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