Monro Muffler Brake & Service

1715 Military Rd
Niagara Falls, NY 14304-1733
1 Reviews

1 Ratings

Local: (716) 297-3224
monro.com

Auto - Parts & Supplies

  • Products Offered

    Alternators / Starters,Steering-Rack & Pinion,Tire Chains,Automotive Exhaust Systems,Automotive Belts / Automotive Filters / Automotive Lights,Automotive Glass / Automotive Windshields / Automotive Mirrors,Automotive Transmissions,Wheels / Tires / Wheel Covers,Auto Radiator Parts / Auto Heater Parts,Clutch Kits / Brakes / Shocks / Struts,Automotive Hoses & Truck Hoses

  • Guarantees / Warranties Available
  • Brands Offered

    Monroe,Various Car Brands,Valvoline,Trico,Lifetime

  • Services Offered

    Wheel Alignments,Automobile Repairs / Automobile Restoration,Station Inspections,Tire Balancing

  • Licenses, Certifications, Accreditations

    ASE-Certified Techs,Licensed / Certified / Authorized

    Reviews (1) Write a review

    1. Got ripped offby Cindy Alexandrowicz on 03/04/2010
      User Avatar
      I went to this location for an oil change and an inspection. I had an $18.99 coupon for the oil change. My total with the inspection should have been around $50. While waiting for my car the mechanic comes out and says how my model of car has a plastic mechanism that goes over the oil filter and sometimes they crack. He asked if we should order a backup part just in case... WHAT? Obviously they cracked the part.||[] ||[]My boyfriend said nevermind, he'd do it himself, but they had already drained the oil. They ordered the part, finished the car and tried to charge us $140. They changed their story and said that whoever changed the oil the last time put the part on too tight. However, we asked them to look up our car on the computer and it turns out that they were the last ones to change the oil!!!||[]||[]After much bickering, they knocked off some of the oil change and some of the inspection. The total was $106. We paid out of frustration. I have a complaint in with Monro and I will be calling the customer service line too. I don't make a lot of money as it is and to be ripped off like this does not help. ||[]||[]I also know other people that have went to that same location and have had bad experiences or tried to be scammed into paying more. I know i won't be going there anymore.

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        Monro Muffler Brake & Service
        (716) 297-3224
        1715 Military Rd
        Niagara Falls, NY 14304-1733
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