Old Marple Veterinary Center

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  07/26/2009

  Go Elsewhere

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  by MartinF

  This is a booming business. I have been going to Old Marple Veterinary Hospital for about 20 years but I have decided to seek another Veterinary Hospital. Apparently they are more interested in moving as many folks through as they can than providing personal services to keep you. They may be busy but that is no excuse.
  
  Getting convenient scheduling is near impossible. You are most often referred to the more expensive "emergency" services if you cannot find convenient appointment. You may wait in the office for hours waiting for that emergency service too. My GREATEST complaint about this Hospital is the POOR attitude and treatment one receives from the front desk. It is unprofessional, rude, and inept. Extremely verbally abusive on the telephone and in-person.
  
  A while back, my daughter, who was traveling 15 miles to continue using Old Marple Veterinary Hospital was told to seek services elsewhere from a gnarly front desk receptionist. She obliged.

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  06/12/2009

  Protect Your Beloved Pet (and your wallet).

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  by MPEGlady

  Protect your beloved pet and your own sanity and self respect. Unprofessional, rude, inept and extremely cruel front desk staff. Extremely verbally abusive, uncaring and often inept on the telephone and in-person. I so wish I had read the reviews before taking my pet there. When I tried to speak with my pet's doctor today, I was told that the vet was only an employee and he would not talk with me. Rather than go into terrible details, please protect your pet and also protect yourself from these dishonest, scamming folks who have NO interest in your pet. Take your pet and your hard-earned money to a different vet clinic where they treat you with courtesy, dignity and respect.

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  01/08/2009

  clean

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  by Larry B

  I have placed my dog in there care for years, and they have never let me down. Grooming, boarding and vet care have been excellent.

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