Pack & Ship

3011 Highway 30 W Ste 101
Huntsville, TX 77340-3534
1 Reviews

1 Ratings

Local: (936) 291-3111

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  1. Dishonest and overchargeby Meshelly78 on 01/28/2011
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    I had a recent experience at Pack & Ship, where I had looked up a FedEx shipping cost online, then visited Pack & Ship to send my package. Online FedEx quoted me a $17 price to ship my package, when I went to the store they told me it would be $32, a $15 difference. When I asked the associated why the difference, I was told that FedEx prices online were wrong. After I got home I called FedEx to find out why their website would quote me such a wrong price. I talked to two associates and revenue representative and was told by all that they only charge $17 to ship a package of my weight and dimensions. Then I was informed that Pack & Ship was not a FedEx vendor, they just offer a service and can charge what they want. In conclusion I was lied to by the pack & ship employee, and not informed that they charged me $15 just to print out a label and stick it on my box. Next time I will stick with printing my labels out at home and having FedEx pick them up, It's a Free service.

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    Pack & Ship
    (936) 291-3111
    3011 Highway 30 W Ste 101
    Huntsville, TX 77340-3534
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