Precision Tune Auto Care

3763 Market St Ne
Salem, OR 97301-1828
1 Reviews

1 Ratings

Local: (503) 362-1603
www.precisiontune.com

Precision Care For Today's Autos

Business Highlights

Monday-Friday: 7am-5pm Saturdays By Appointment

Auto - Repair

  • Special Services Offered

    Senior Discounts,30-60-90K Maintenance,Complete Auto Service - Foreign And Domestic

  • Services Offered

    Antilock Brake System (ABS) Diagnosis,Automotive Air Conditioning Service,Brake Service,Electrical Systems Repaired,Transmission Replacement / Transmission Rebuilt,Air Bag Replacement,Air Conditioning & Heating,Brake Repair & Service,Catalytic Converters,Computerized Engine Diagnostics,Electrical Diagnosis & Repair,Fuel Pumps & Lines,Towing Service Transmissions

    Reviews (1) Write a review

    1. rip offby Renee Treasure on 10/24/2011
      User Avatar
      went in because my car was making a noise. after spending $320 to replace parts that was said to be the problem, i went home to find the noise was still there. they were closed for the weekend so i decided to go into a ford dealership to have them tell me what the problem was. come to find out all i needed to do was add power steering fluid to car. this was a 4 dollar fix, and the noise was gone! and the parts that precision auto had replaced didnt need to be fixed. they also charged me for parts installed that did not exist in my vehicle. i will never go here again. they saw that they could rip me off and they did. very unprofessional. would never recommend their service to anyone!
      • User Avatar
        by Mitch Davidson on 11/06/2011

        This person has spent more time trying to discredit Precision Auto than they have addressing the original complaint. I am the owner of this business and I would like to spend a minute tellin my side of this story. Renee came to my shop complaining of an intermittent engine noise, she described this noise as a squeal that would occur 1/2 way to work and then stop. When she left home from work the noise would be there 1/2 way home. When she arrived at my shop the noise was not there. We performed a visual inspection and found both engine belts were worn and the tensioner for the main drive belt was overheated and was going to fail soon. We discussed these as being problem areas and needed immediate attention because if they were to fail completely it would have caused big problems. We agreed on this repair. I did not sell her anything she did not need. Furthermore whoever told her she only had 1 drive belt was sadly mistaken, The Escape twin cam engine has a drive belt in the front of the engine and another separate belt for the water pump at the rear of the engine. Any reputable mechanic would have known this. I am sure she did not go to the Ford dealership but probably a Ford owned oil change facility as Skyline Ford is not open weekends. Renee did not even try to call me Monday following her visit. We stand behind all of our repairs and we have thousands of customers who will back our reputation for honesty and integrity. I have tried to contact her with no answer. It is possible I dont have the correct phone number but I have tried on several occasions to speak with her about this. Finally, a vehicle with low power steering fluid will make a whining sound constantly not intermittent. We did an oilchange also on this vehicle at same time of belt service and all fluids were checked.

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    Hours: OPEN NOW

    • Sun
    • Mon07:00AM-05:00PM
    • Tue07:00AM-05:00PM
    • Wed07:00AM-05:00PM
    • Thu07:00AM-05:00PM
    • Fri07:00AM-05:00PM
    • Sat

    Payment types

    • Visa
    • Mastercard
    • American Express
    • Discover

      Related Categories

      Precision Tune Auto Care
      (503) 362-1603
      3763 Market St Ne
      Salem, OR 97301-1828
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