Rainbow Grooming & Pet Boutique

15669 Sw 88th St
Miami, FL 33196-1103
1 Reviews

1 Ratings

Local: (305) 383-6166
rainbowpetgrooming.com

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  1. DO NOT TAKE YOUR PETS HEREby I A on 04/29/2016
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    If I could give ZERO STARS, I would. After picking my dog up (small shih tzu), I noticed a SLIT in her ear and what appears to be crusted blood. I also observed that it looks like the wound was BURNED, probably to try to cauterize it to stop the bleeding (so maybe what I am seeing is not crusted blood, but burnt skin--or probably both). This is completely unacceptable and unprofessional. A true professional would have the skills to groom a dog, no matter how slow the process might need to be under certain circumstances, without causing injury to the pet. There is absolutely no excuse for this. The worst part is that they DID NOT EVEN TELL ME ABOUT THE INCIDENT. Completely unprofessional. I can only imagine the pain and trauma that she must have experienced--having a part of her be slit and not even having her owners there to comfort her because they did not bother to call them. If I had been called, I could have taken her to the vet to have the wound stitched. But no one called me. In my opinion, they injured my dog and did not notify me, and tried to cover it up to avoid issues. Now, there is a possibility that my dog might, in the future, rip off the piece of her ear that is left hanging. If you care about the health, safety, and well-being of your pets, I would not recommend that you take them to this groomer.

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    Rainbow Grooming & Pet Boutique
    (305) 383-6166
    15669 Sw 88th St
    Miami, FL 33196-1103
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