Thomas Equipment Rental & Sales

7111 Preston Hwy
Louisville, KY 40219-2721
1 Reviews

1 Ratings

Local: (502) 968-5683
thomasequipmentrental.com
Business Highlights
  • Contractor Supplies
  • Delivery Available
  • Equipment Repair Available
  • Family Owned For 30 Years
  • Friendly Service
  • Homeowner Equipment Rental
  • New & Used Equipment For Sale
  • Open Monday Through Saturday - Closed Sunday
  • Senior Savings
  • The Rental Store That Helps You Do It Right
  • We Carry Hard To Find Tools
  • We Will Help You Find It

    Rental Service-Home & Yard

    • Set Up & Delivery Available
    • Customers Served

    • Equipment Rental Products Offered

      Construction Equipment Rental,Senior & Military Savings

    Reviews (1) Write a review

    1. Horrible customer service & faulty equipmentby jwright0814 on 04/11/2016
      User Avatar
      I rented a stump grinder on 4.9.16.It did not work as described! It kept locking up on us.We called at 3:45 and spoke w/Ricky.He said they were getting ready to close & to do what we could & they would work with us when we returned it.Upon returning it we told Bobby about it.He took it to a stump out behind the store & tried using it and it locked up on him!He said that is how it should work.My fiance went to the counter & talked to Chris.Bobby told Chris it worked fine so Chris said no refund. It took 6 hrs to grind 3.5 stumps! We asked for a refund since the equipment did not operate like the video that they have on their website advertising their product.He refused. I asked to speak to the owners listed on their website, Daniel & Carolyn Smith,& Chris said they are retired & live out of state. He said he was in charge now.Chris even hung up on me.When I called back asking if we were disconnected or if he hung up he admitted he hung up saying, "he didn't have time to deal with this".

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        Thomas Equipment Rental & Sales
        (502) 968-5683
        7111 Preston Hwy
        Louisville, KY 40219-2721
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