Tri City Heating Cooling Appliance Plumbing

362 New Haven Ave
Milford, CT 06460-6648
1 Reviews

1 Ratings

Local: (203) 874-8279

Contractors – Plumbing Contractors

  • Products Offered

    Heating System Sales,Hot Water Heater Sales

  • Brands Offered

    Honeywell,State

  • Areas Served

    Serving Counties

  • Special Services Offered

    Service Contracts / Preventative Maintenance

Reviews (1) Write a review

  1. Customer Service is horribleby Keith White on 12/11/2012
    User Avatar
    Unfortunately, this company continues to disappoint. The started off great. Many people have said professional and clean... I agree. I met with Ron, a sales rep for TCHC. He sold me on a new heating and AC unit to replace my old octopus heating system. It works great and is amazingly efficient. During the contract deal he said if you buy this unit you will get a $1000 cash card from Costco. I am sure they upcharge me somewhere in that range, but hey I am making this purchase because they can do it immediately and the representative seemed like a nice guy. ||[]||[]Ron said it would take about 6 weeks to get the rebate. Well 12 weeks later I am still waiting on the cash card. I have reached out to them 11 times over 3 weeks. I have never received a single call back. They said that it was Costco's issue that I have not received the card. Well a TCHC rep sold me the units, TCHC installed the unit and I wrote the entire check to TCHC. Yet, they do not want to find out where my cash card is on my behalf.||[]||[]To sum up, there customer service is poor and I will find every social media site and site like this to let everyone know that they take your cash and forget about holding up to there end of the bargain.

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    • - Cash ONLY
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    Tri City Heating Cooling Appliance Plumbing
    (203) 874-8279
    362 New Haven Ave
    Milford, CT 06460-6648
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