WARNING- Consumers RED Alert... Walter Moving Co. walked out on me during moving hour.
PLS. READ - Misleading and deceptive business practices including Bait and Switch tactics.
Attn: California Public Utility Commission (C.P.U.C)
NOTICE OF COMPLAINT AGAINST: Venice Moving & Storage Inc. DBA, GARIDELLES MOVING & WALTERS TRANSFER & Garidelle's Moving
(CAL P.U.C.T. 189839), (US D.O.T. 1575046), (MC 584734)
The owner came to my home and gave me a written estimate of 2 men x $75 per hr. 5-hr. total. I was also provided with NOT TO EXCEED $350. The owner Mr. Mike Opos also told me that the fees include any and all moving material. I told him I have rapped and boxed ALL of my stuff.
On Tuesday November 29, 2011 two men showed up at my place and said I had to pay more than $350 event though I had already boxed and rapped but they have to do more ping. I told them that is Not what I was promised and I already rapped, boxed everything so there is no way I would pay a penny more. I then asked him what part of Not to Exceed $350 don't you understand?
Employee threaten me by taking off and I told the unknown employee if he takes off without providing service, I would take legal action. He said "since you are going to sue us we will leave right now" and they both started walking out of my place.
I immediately called his office and spoke to Michael (manager) and tried to explain my situation. Michael kept on cutting me off and told me "do whatever you want because your credit card was declined anyway" He would not give me a chance to speak or to verify my credit card numbers or at least provide another card, he then hung up the phone.
I have requested from state of CA P.U.C to investigate Walters Transfer Storage and fine them for violating and lying to consumers. The State should also recognize that the moving company caused me monetary and emotional damages.
Look for another Company.