Waterford Collision Inc

2579 Dixie Hwy
Waterford, MI 48328-1705
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Local:
(248) 673-4910
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Reviews (2) Write a review

  1. Avoid this place like the plague!!
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    After taking my car there for a minor repair they decided to wash my brand new 2011 car without my permission. The result was over $1700 worth of damage and they kept my car for over a month as they tried to fix the damage. The original repair was not done properly either and all they did was repair and repaint the damaged part. They did not replace the damaged part nor did they ask me if I wanted it replaced. After all that the owner (who thinks he a stand up comedian) refused to return my calls. When I finally picked up my car, my check tire light was on and they had the nerve to say it was somehow my fault. It was in their possession for over a month! Their body shop is full of hacks and I would recommend seriously considering another collision shop. It's sad that these people call themselves professionals.
  2. A W E S O M E Workmanship
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    I have had TWO experiences with Waterford Collision and I was very PLEASED with their workmanship. I was impressed with the fact that when they did the first vehicle (it was a lease vehicle) I could not tell where Aaron had repaired the damage on my Mother's 2010 van. The passenger front quarter panel was totally cracked/mashed/broken off and underneath the metal was also damaged - which I did not know, but they showed me prior to fixing the van. I liked the fact they had Farmer's Insurance adjuster right in their facility to take care of all the calls and paperwork. They even called and had Enterprise reserve a vehicle and pick me up from Waterford Collision. Enterprise Car Rental were great and helpful as well. The only work I had to do: 1. drive the car to Waterford Collision 2. show my insurance information 3. go over the damage with Arron 4. and sign papers When I turned the van into the dealership.... they never knew the van was damaged, because it looked GREAT it was resold and Mom was never charged. SEE THE NEXT REVIEW ABOUT TOM'S WORKMANSHIP at WATERFORD COLLISION.
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      by Cynthia (CT) on 12/02/2011

      The second vehicle was mine, to where I did the damage to another vehicle who used another collision shop to work on their vehicles (they owned a limousine company). They wanted me to use their company. I remembered the GREAT work WATERFORD COLLISION did on Mom's van, so I decided to have WATERFORD COLLISION to do the work on my brand new 2011 Jeep Compass (70th Edition). I was IMPRESSED again, because I learn for just a onetime fee of a "few" dollars I was able to lease one of their vehicles for the WHOLE time they worked on my Jeep. WOW! How AWESOME! FOUR days later I got my car back. The workmanship looked GREAT! I looked down the side of the Jeep and I could not see or feel any "ripples/nipples/dimples" or any discoloring between the factory paint and the repair paint. Tom was very personable and accommodating about ensuring his work. Thank you WATERFORD COLLISION for all the work you do; ) <3 the work you do, Cynthia (CT)

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      by Cynthia (CT) on 12/02/2011

      WATERFORD COLLISION was A W E S O M E - again! ! ! ! The second vehicle was mine to where I did the damage to another vehicle - who used another collision shop to work on their vehicle- (they owned a limousine company). They wanted me to use their company. I remembered WATERFORD COLLISION and the GREAT work they did on Mom's van, so I decided to have WATERFORD COLLISION to do the work. I was totally IMPRESSED again. I did not know, for just a "few" dollars I was able to lease one of their own vehicles for the W H O L E time they worked on my brand new 2011 Jeep Compass (70th Edition). WOW! How AWESOME! FOUR days later I got my car back. The workmanship looked GREAT! I looked down the side and I could not see any "ripples/nipples/dimples" or any discoloring between the factory paint or the repair paint. Tom did a GREAT job, as I knew and trusted he would. Tom was also very personable and accommodating about ensuring his work. Thank you WATERFORD COLLISION for all the work you do; ) <3 the work you do, Cynthia (CT)

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Hours: CLOSED

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
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