Has the time come for you to seek assistance in repairing your HVAC system? If it has, it's important that you ask the right questions before you seek HVAC repairs. Below are the ten questions you need to make sure you ask before you move forward with hiring an HVAC service provider.
1. How long have you been performing HVAC maintenance?
2. How many service trucks do you have and how many are in my neighborhood?
3. What is your response time in an emergency?
4. How fast can you get parts?
5. What tasks are included in your commercial HVAC maintenance plan?
6. Will I always get the same technician?
7. What type of training do your technicians receive?
8. Do you have a process for checking a technician's work?
9. How do you report on the work completed at each service call?
10. Can you provide references that are similar to my business?
Of course, feel free to ask any other questions that you would like to receive an answer to. This list of questions is only a starting point for you to ensure you're getting the best services.
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While each of these questions is important, it's just as vital that your questions and your concerns reflect your specific situation.
