Important Facts to Know About Roadside Assistance

Roadside assistance is a service provided by companies like AAA that offers help to drivers who experience car trouble or accidents on the road. Understand the services offered by these companies:

  1. Services provided: The types of services these companies provide can vary but typically include towing, jump-starts, tire changes, fuel delivery, lockout services, and minor mechanical repairs. Some companies offer additional services such as trip interruption coverage, rental car reimbursement, and travel planning assistance.

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  2. Membership: To access roadside services, you must be a member of the company providing the service. Membership fees can vary but often include discounts on other services such as travel and insurance.
  3. Coverage area: These companies typically have coverage areas that vary depending on the membership level. Basic coverage may only provide services within a certain radius of your home, while higher-level memberships may offer national or even international coverage.
  4. Response time: Response times for roadside services can vary depending on location, time of day, and the nature of the service requested. Most companies generally aim to provide service within 30-60 minutes.
  5. Limitations: Roadside services may have certain limitations or exclusions, such as limits on the number of service calls per year or exclusions for certain types of vehicles or services.

Overall, roadside assistance can be a valuable service for drivers who want peace of mind and protection in the event of car trouble. Knowing the services provided can help you during emergencies.