All USave Taxi

3 Barnett Rd.
Monroe, NY 10950
1 Reviews

1 Ratings

Local: (845) 662-0427

When you need to get there-We help USAVE

Business Highlights

24 Hour Operation - Anywhere - Anytime!

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  1. Terrible Unprofessional Service With a Smileby KrystalO9 on 07/13/2014
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    Let me tell you about my latest experience with U-Save Taxi. I confirmed the details of this trip with a phone call and a text message. ||[]||[]I coordinated and confirmed that I would need to be picked up from Newark airport. The text message I sent clearly stated that I would be waiting at Newark and he responded in the affirmative. He drove to JFK and blamed me for it. I told him that I sent it in the text. He apologized. I waited for 80 minutes.||[]||[]We then drove to West Point. I picked up some stuff I needed and asked him to drop me off in Staten Island. On the way to Staten Island he received a phone call from someone else who was waiting to be picked up. He admitted that the taxi he would send for this person would be an hour late and so the ride would be free. ||[]||[]The taxi service is not fair across the board. We arrived in Staten Island. He charged me $330. This price would not have been a problem if he had not charged me for the trip from Newark to West Point. Why charge me if I waited 80 minutes for you to arrive and waive another person's fee for waiting an hour when this fiasco was your fault? He stated that there was a cost for waiting in traffic. A cost that he never disclosed. A cost that he made up considering he has no meter in the car calculating the price. ||[]||[]When I tried to negotiate the price, he started trying to TAKE MY LUGGAGE. I literally had to hold on to my luggage. I simply was trying to understand why he would charge me and not charge another person for the same situation while negotiating the price and he just started STEALING MY LUGGAGE right before my eyes. ||[]The owner and head driver of this taxi service showed poor judgement, immaturity, and unprofessionalism in my encounter with him. Additionally, if you call, he is rude. If you get past his rudeness, you might have to endure loud music in the car. He also smokes as he provides services. You have to ask him to turn down the music and not to smoke.

    Hours: OPEN 24/7

    Open 24 Hours a Day, 7 Days a Week

    Payment types

      • - Cash ONLY

      Related Categories

      • Limousine service
      • Airport transportation service
      • Taxicab service
      All USave Taxi
      (845) 662-0427
      3 Barnett Rd.
      Monroe, NY 10950
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