Computer Guys LLC

625 California Ave Ste F
Pittsburg, CA 94565-4000
1 Reviews

1 Ratings

Local: (925) 756-0891

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  1. Don't TRUST THIS BUSINESS!by Cindy Hill on 02/10/2010
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    In June, 2007, I brought my computer into the Computer Guyz, and ordered a new hard drive. I selected an 80 GH Seagate hard drive. The following day, I received a call telling me my motherboard was also shot, and I needed a new one. I gave authorization for a new motherboard to be installed, in addition to the new hard drive. My computer continued to have constant problems, and I returned to Computer Guyz in January 2008, paying $150 for a clean installation of Windows XP Pro, using my CD. I had to return the computer 4 times, but continued having problems. November, 2009, I called a computer technician from another business to diagnose my computer. I was shown the hard drive inside is a Western Digital, (not Seagate), AND, the date is August 16, 2001! I purchased the computer new in 2002, so Computer Guyz obviously did not install the new hard drive I paid for. I have filed complaints with BBB, and Calif. Consumer Protection Agency, and both were ignored by Dean Taylor, the owner. I have a tape recording of him promising to replace the old hard drive, then promising me a computer "as good or better" than what I have, apologizing, then STILL refusing to make this right!||[]This business needs to be completely investigated; as I DOUBT I am the ONLY customer who was ripped off by Computer Guyz. Their policy is "warranty void if seal broken." I suggest you have THEM remove the seal before leaving the premises if you EVER are unlucky enough to pay them to "fix" your problems.

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    Computer Guys LLC
    (925) 756-0891
    625 California Ave Ste F
    Pittsburg, CA 94565-4000
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