Grapevine Storagehouse-hudgins

131 E Hudgins St
Grapevine, TX 76051-5353
9 Reviews

9 Ratings

Local: (817) 488-6304
https://grapevinestorage.com

Moving & Storage

  • Discounts

    Senior Discount

  • Mover Specialty

    Apartment / Condominium / Townhome

  • Storage Specialty

    Personal Storage

  • Special Services Offered

    Senior Discounts

  • Customers Served

    Residential

  • Moving Services Offered

    Piano Moving Specialists

    Reviews (9) Write a review

    1. Grapevine Storageby TrevorR45 on 01/11/2013
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      I've lived in Grapevine for years and have used their storage on multiple occasions, all great experiences and would recommend them to anyone in need of storage space.

      • Grapevine Storageby MeeshaS on 11/19/2012
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        Bill is extremely helpful and always takes the time to answer any questions that I have. Grapevine has been nothing but a positive experience and I've never had any issues with the units or keeping my things here.

        • Grapevine Storageby nan72 on 10/09/2012
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          Grapevine has great units and staff. The spaces are well maintained and the pricing is very reasonable. I like how you don't have to put down a deposit.

          • Felt subhuman when dealing with managerby D'Vine Wine of Grapevine on 06/20/2012
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            I am a long standing customer but I have just been treated like I wasn't even human by the manager of Grapevine Storagehouse, Bill Weeks.||[]||[]We have been a long standing customer with them and have never had issues with successfully accepting large deliveries.||[]||[]The last delivery we had, our logistics people sent the wrong truck and it definitely was a challenge getting everything unloaded. Nothing was damaged but I felt bad and apologized to Bill for the incident even though it was the logistics company's fault. Today the logistics company sent the right truck but he was a new driver to the storage's location. He proceeded to try and follow me into the front entrance which is not where he was supposed to go. Anytime this has happened in the past, Bill has simply walked out to the truck, plainly explained where he needed to go and why and the problem was solved. Today he decided to dramatically chew me out before I made it halfway through the gated entrance for this truck driver who was trying to follow me in through the automated gate. I tried to explain to him that I had no control over where this driver tried to initially enter as I hadn't had a chance to talk the driver yet. It shouldn't have been a big deal, never has been before.||[]||[]Bill then proceeded to use unprofessional language towards me like I was some raving idiot citing all sorts of past incidents that were never an issue until now. I have never been treated so terribly in my entire life. I even tried multiple times asking him what I needed to do moving forward so we wouldn't have any issues and he told me to, "Talk to your (D'Vine Wine) owners because I don't want to deal with you". He finally gave me a specific truck length that was acceptable for delivery and I thanked him. All I wanted to do was make sure I was following the rules moving forward. He continued to chew me out still. The only thing that shut him up was when the truck cleared the entrance by a foot . Unacceptable!

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              Grapevine Storagehouse-hudgins
              (817) 488-6304
              131 E Hudgins St
              Grapevine, TX 76051-5353
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