Meineke Car Care Center

1319 Country Club Rd
Jacksonville, NC 28546
1 Reviews

1 Ratings

Local: (910) 378-4069

Auto - Parts & Supplies

  • Products Offered

    Automotive Engine Parts,Automotive Exhaust Systems,Automotive Fiberglass Parts,Wheels / Tires / Wheel Covers,Steering-Rack & Pinion,Automotive Glass / Automotive Windshields / Automotive Mirrors,Automotive Belts / Automotive Filters / Automotive Lights,Clutch Kits / Brakes / Shocks / Struts,Foreign Automotive Parts,Suspension / Rebuilt Axles,Automotive Body Parts-Fenders, Hoods, Doors, Bumpers,CV Axles / ECUs / Turn Brake Drums & Rotors

  • Brands Offered

    Various Car Brands,TRW

  • Services Offered

    Wheel Alignments,Tire Balancing,Transmissions Installed,Automobile Repairs / Automobile Restoration

  • Licenses, Certifications, Accreditations

    ASE-Certified Techs,Licensed / Certified / Authorized

    Auto - Repair

    • Free Estimates Available
    • Guarantees / Warranties Available
    • Brands Offered

      All Makes and Models Serviced,Audi,BMW / Mini Cooper,Buick / Pontiac,Cadillac,Chevrolet,Chrysler / Dodge,Ford,GMC,Honda,Hyundai,Infiniti,Jaguar,Jeep,Kia,Land Rover,Lexus,Lincoln,Mazda,Mercedes-Benz,Mercury,Mitsubishi,Nissan,Porsche,Saab,Saturn,Subaru,Suzuki,Toyota,Volkswagen,Volvo

    • Special Services Offered

      Advanced Diagnostic Equipment,Computerized Engine Diagnosis,Computerized Spin Balancing,Fleet Discounts,Military Discounts,Senior Discounts,Total Customer Care,Written Estimates

    • Services Offered

      All Auto Repairs,Antilock Brake System (ABS) Diagnosis,Antilock Brake System (ABS) Repair,Automotive Air Conditioning Repair,Automotive Air Conditioning Service,Automotive Battery Repair,Automotive Repair Evaluation,Axle Repair,Brake Replacement,Brake Service,Clutch Service,Domestic Automobile Repair,Electrical Systems Repaired,Emission Service,Engine Repairs,Engine Tune-ups,Exhaust Systems Repaired,Filter Change,Fleet Service / Fleet Maintenance,Foreign Automobile Repair,Four Wheel Alignments,Fuel Tank Repair,General Auto Repairs,Head Light Replacement,Heater Core Repairs,Imported Japanese Engine Repairs,Lube / Oil Change,Radiator Repairs,Radiator Service,Shock Replacement & Strut Replacement,Starter Repairs,State Emission Testing,State Inspection Station,State Inspections,Suspension System Service,Tail Light Replacement,Timing Belt Replacement,Tire Repair,Tire Rotation,Transmission Replacement / Transmission Rebuilt,Transmission Service

    • Licenses, Certifications, Accreditations

      Automotive Service Excellence (ASE) Certified,Computer Systems Experts,Factory Trained Mechanics,Foreign Car Specialist,Licensed / Certified / Authorized

    Reviews (1) Write a review

    1. Run away and never look back!by John Q on 07/16/2012
      User Avatar
      This began with a walk-in to the Meineke Car Care Center to ask to an estimate for all four shocks to be replaced and the installation of an Energy Suspension's polyurethane bushing set. I was quoted $400 and $90 additional labor for the bushings. The next day the vehicle was delivered for the service to start. Mid afternoon I was called and informed they were not comfortable installing the rear shocks due to rust and also one of the outer tie rod ends would need to be replaced. I agreed to the additional cost of the tie rod just to be told that the new estimate was $1100. Mind you this is minus the two shocks and installation for the rear. Being that my vehicles front end is already in the middle of servicing, I agree to the charge. Two hours later I receive a second call about the tie rod situation, in which I advise them this was already discussed and approved. To my surprise the estimate crept up to $1200. Now, not satisfied on the situation at hand, I sent a comment to the Corporate Headquarters concerning the issue to have an impartial party review this business practice. The next day, instead of a representative from Corporate, I received yet another call from the local Meineke center. The owner informed me that they have stopped work on my vehicle and asked if I would like to come pick it up. Now my hostage vehicle, with only half of the front suspension work completed, is offered to me. I am also told that the work I agreed to the previous day was not completed. I again stated that I wanted for them to complete what was requested, finish the front end work, and I would pick it up as soon as it was completed. Estimated time to complete 3-4 hours. 6 hours later, guess what, still incomplete work to the front end. This establishment was hostile and deceitful. To add insult to injury, they would not even accept the $50 coupon for the repair. This will serve as a $600 advertisement for the quality of service they provided to the Service Members of the community.

      Hours:

      Please call for our normal hours of operation.
      Meineke Car Care Center
      (910) 378-4069
      1319 Country Club Rd
      Jacksonville, NC 28546
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