Oasis Eye Care

1444 S Sossaman Rd
Mesa, AZ 85209-3400
1 Reviews

1 Ratings

Local: (480) 333-6563

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  1. Bad customer serviceby Shanna0008 on 05/06/2017
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    This optical office is the WORST. I have used their services for years. I recently scheduled another eye exam appointment and they failed to mention that their office had moved locations - across town. I arrived at Costco on time and had to wait 15 min for someone to help me (had to take a number). When I told the lady that I had an appointment with the optometrist, she said "Uh-oh" and got on the phone. Not explaining anything to me, she hands me the phone - a lady who proceeds to give me directions to another location approx. 6 miles away. Again, nobody explains why I have to go to another location or why I was not told about this when I scheduled my appointment or during phone confirmation the day before. I was so annoyed, I decided to cancel my appointment and go somewhere else. The customer service here is deplorable. Even if not telling me about the location change was a mistake, they could have at least explained that and apologized. I can't believe they think its okay to waste people's time like that.

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    Oasis Eye Care
    (480) 333-6563
    1444 S Sossaman Rd
    Mesa, AZ 85209-3400
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