If you don't know a lot about cars you can feel intimidated by the task of choosing an auto body shop. There are a few things you can look out for even if you are not a car expert.
The easiest thing to do is to look at reviews for the business. A reputable business will probably have a lot of online reviews showing customers' personal experiences with the business.
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It also helps if the business has updated information like their address and phone number available online.
It is best to work with a business that provides an estimate before working on your car. Some auto body shops even provide a free estimate so you understand the repairs before they begin working on the car. This is also helpful because you can share the estimate with a friend who knows a lot about cars. If they notice something strange they can bring it to the auto body shop's attention.
If the repair includes new parts you should confirm the warranty of any parts installed by the shop. Sometimes if a part under warranty breaks the shop will replace it at no cost.
Those are just a few things to know about choosing an auto body shop.
For more information see the linked video. .