Creative Botanicals

220 S Gros Ventre St
Jackson, WY 83001-8776
1 Reviews

1 Ratings

Local: (307) 739-9092

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  1. WHAT AN AWFUL EXPERIENCE!!by HannahIris on 11/20/2011
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    I called a few days in advance to order flowers for a friend's birthday. On the day the arrangement was to be delivered, the owner, Jan, called my friend and left a message saying that she only had a "ONE HOUR WINDOW" . She left a number to call- my friend called 3 times, and offered to come get them, but did not receive a call back. By 3PM, I called to cancel the order- no call back. Called again at 4:30 - no answer. I said in my message that I was very dissapointed.||[]The owner then called my friend at 6PM and said she was on her way over. She did not deliver the flowers until 7:30PM!||[]Jan then called me and said it was my friend's fault , that she did not listen to the whole message which stated she would bring them after 5. When I said that I expected birthday flowers to be delivered on that day, she said, "she was busy all afternoon'. My friend later told me that the message did not say anything about 5PM. ||[]She did say that she would not charge me for the flowers, which I was about to say was very generous and that I would appreciate just not being charged the delivery fee. BUT- to add insult to injury- she said, - sarcastically- "I am sorry you were dissapointed" and HUNG UP ON ME! Also- she never once apologized.||[]I called back and she would not pick up! ||[]Her loss- my CITYSEARCH. I know that there are many other lovely florists in Jackson who take pride in their businesses and put SERVICE first- and are honest in their dealings with people.||[]By the way, the arangement was full of unopened lillies, not creative at all, with a scraggly silver bow around the vase. ||[]

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    Creative Botanicals
    (307) 739-9092
    220 S Gros Ventre St
    Jackson, WY 83001-8776
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